What makes a reporting tool useful?
Try it in the meeting where someone has to make a decision.
- Topic
- Data Analytics
- Kind
- Reviews and experiments
- Reading time
- 2 minutes
- Published
- Written by
- Telemyr
01 / 03
Bring a question to the demo
A reporting tool can look excellent with someone else’s data. Bring a question from your own business before you decide whether it will help.
For example: which products sold well last month but made less margin than expected? Answering that needs more than a sales chart. You need the agreed revenue definition, the relevant costs and a way to find the orders behind the result.
Watch how much work happens outside the tool. If someone has to export three files and rebuild the answer in a spreadsheet, include that effort in the evaluation.
02 / 03
Ask someone else to use it
Give the report to a person who did not build it. Ask them to find a number, explain what it includes and trace an unusual result. Stay quiet long enough to see where they get stuck.
Check the ordinary details. Is it clear when the data was updated? Do filters carry across pages? Can someone share the exact view they are discussing? Can they reach the useful part on a small screen?
Try a small change too. Add a market, correct a product grouping or adjust a definition. Who can make the change, how is it reviewed and what else might it affect? These questions tell you more about ownership than another chart style does.
03 / 03
Return to it after a few weeks
Look at the decisions the report supported. Did somebody place a different order, investigate a cost or change a promotion? Ask the team which parts it opens and which it ignores.
Remove views that add noise. Make the frequently used ones easier to reach. Agree who will maintain the report when a source or business rule changes.
A useful reporting tool makes a good question easier to answer. You should be able to point to that improvement in the team’s actual work, long after the first presentation.